Mango Deck
Reservations
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Today

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Incoming live
Pick a reservation on the left to reply to it.
Buenos días

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Waiting on you

A reservation is not held until it is paid. Confirm the ones that have paid, decline the ones that have not.

Arriving today

Look up a reservation

For when a guest calls and you need to find them. The day-to-day work happens in the Inbox — this is just the filing cabinet.

All Waiting on us Confirmed Cancelled
GuestWhenGuestsStaying atSourceValueStatus

Calendar

Make a new reservation

The week at a glance. Push any confirmed booking to the Mango Deck Google Calendar.

The Mango Deck calendar

The house calendar

Not set

There is one Mango Deck calendar and every reservation goes on it. Set the address here once and every person on the team is pushing to the same place — it does not matter whose Google account they are signed into on their own phone.

In Google Calendar, open each calendar's Settings and sharing and copy its Calendar ID. You can list more than one — separate them with a comma and they all appear together here, each in its own colour, so the phone book and the email book are one view instead of two. The first one is where confirmed bookings get written, so put the main reservations calendar first.

Setting this up the first time

Twenty minutes, once, with a manager present. After this nobody thinks about it again.

  1. Make the calendar. Sign in to the Google account that should own it — the business account, not a personal one. Google Calendar → Other calendars → + → Create new calendar. Name it Mango Deck — Reservations, set the time zone to Mazatlán, create.
  2. Share it with the team. Open that calendar's Settings and sharing → Share with specific people → Add people. Add every hostess and manager and give them Make changes to events. Anything less and they can see bookings but not add them.
  3. Copy the Calendar ID. Same settings screen, scroll to Integrate calendar. Copy the Calendar ID and paste it in the box above, then Save. That is the step that makes it the house calendar rather than somebody's personal one.
  4. Prove it. Press Send a test event to it. Google opens prefilled — press Save there, then check the event landed on Mango Deck — Reservations and not on a personal calendar. Have one other person check they can see it too.
  5. Everyone adds the calendar on their phone. Google Calendar app → hamburger menu → Settings → tick Mango Deck — Reservations. If it is not ticked, it is not on their phone even though it is shared.

Day to day: open a reservation, press Add to Google Calendar, press Save in Google. The guest, party size, hotel, phone and reference come across filled in.

Partners & links

Concierges, hotels, taxis, influencers and ad campaigns. Everyone you add gets their own link and QR in the same breath — there is nothing else to set up.

Add someone who sends you guests

their link and QR come out the other side

Everyone who sends you guests

scans update on their own

Every row is a live link and a QR code. Copy, re-download or send it on WhatsApp whenever you need it.

PartnerGoes toCommissionScansBookingsGuestsOwedTheir link

Recent scans

Guest list

Every guest who has ever booked, collected automatically. This is the marketing asset.

Contacts

GuestEmailPhoneBookingsLast seen

Reports

Where the money actually came from.

Revenue by source

last 30 days

Where guests are staying

every reservation on file

Which hotels, resorts and concierges send the most people. This is the list to work down when you want more covers.

Staying atReservationsGuestsShare of guestsLast one

Guests who came back

for checking referral claims

Anyone here has booked more than once. If a partner claims the credit for one of them, you can see who actually sent them the first time.

GuestTimes bookedFirst came viaLast stayed atLast visit

Partners

PartnerScansBookingsGuestsRevenueThey earned

Every day this week

DayReservationsGuestsRevenueCancelled

Settings

The rules the reservation form and this dashboard both follow.

Booking rules

Already set to go.mangodeckcabo.com for everyone — you do not need to touch this. It only exists in case that address ever changes.

$650 MXN per person to hold a table between 11:00 and 14:00. It is not a cover — it is credited in full against food and drinks. Non-refundable.

This figure is in pesos, because pesos are what the payment link actually charges. It used to be stored as a dollar number on a field labelled USD, which meant every revenue total in Reports was roughly fourteen times too small. If the deposit changes, change it here and the reports follow.

Reply templates

Used by the Reply button on every booking. Rename them, reorder them, add as many as you want, delete the ones you never send. There is no limit.

Placeholders you can drop into any reply: {name}, {date}, {time}, {pax}, {payurl}. They are filled in from the booking the moment you hit Reply.

Templates are saved on this computer, so a change here does not yet reach the other people at the desk. Ask Estudio Creativo when you want one shared list for everyone.

Your team

NameRoleCan do

Every account here is a full account. There are no reduced logins — a hostess can do everything a manager can. The role is a label so you know who is who on the team, not a lock. If you ever want a limited login, say so and it gets built as a real restriction rather than a title.

Adding somebody to the team

Three minutes per person. Nobody shares a password — each person gets their own, chosen by them and never seen by anyone else.

  1. Create their login. In the Mango Deck project on Supabase, go to Authentication → Users → Add user → Send invitation and put in their work email.
  2. They pick their own password. They get an email from Mango Deck Reservations — the mango one, nothing mentions any software company — with a button to choose a password. That link is good for 24 hours.
  3. Add them to this list. In the same project, Table editor → staff → Insert row: paste their user ID from the Users screen into id, put the tenant ID in tenant_id, their name in full_name, and manager or hostess in role. Without this row they can sign in but will see an empty dashboard.
  4. Watch them sign in once. Have them open go.mangodeckcabo.com on their own phone and log in in front of you. If anything is wrong you want to know now, not on a Saturday.

If somebody leaves: delete their user on the Authentication screen. Their bookings and everything they did stay exactly where they are.

Reply sent

Did end up booking?